1. Information We Collect
Depending on how you interact with Lync, we may collect the following categories of information.
Information provided by schools and organizations
Schools or educational organizations using Lync may provide information necessary to create and manage user accounts and provide access to educational resources.
This may include:
- Name
- Email address
- School or organization information
- User role or account type
- Student or staff identification information
- Information required to provide authentication and access services
- Information required to support integrations with school systems
Information collected through the platform
When you use Lync, we may collect information associated with your use of the platform, including:
- Login and authentication information
- Account activity
- Access and usage information
- Technical information necessary to operate and secure the platform
- Transaction and payment-related information where the digital wallet or payment features are used
- Communication and support information when you contact us
We collect only information that is reasonably necessary to provide, maintain, secure, and improve our services.
2. How We Use Information
Lync uses information to provide and operate its services, including:
- Creating and managing user accounts
- Providing Single Sign-On (SSO) and authentication
- Connecting users with authorized school resources and systems
- Managing user access and permissions
- Supporting school and educational organization integrations
- Providing digital wallet and payment functionality
- Maintaining transaction records and payment alerts where applicable
- Providing customer and technical support
- Maintaining the security and reliability of our platform
- Detecting, preventing, and investigating unauthorized access or security incidents
- Complying with applicable legal and contractual obligations
Student data is used for authentication and related services at the direction of the applicable school or educational organization.
3. School and Educational Organization Data
Lync primarily provides services to schools and educational organizations. In these circumstances, the applicable school or organization determines how certain student and user information is collected and used within the Lync platform.
If you are a student, parent, faculty member, staff member, or other user whose information is provided to Lync by a school or organization, your school or organization may have its own privacy policies and procedures governing your information.
For questions about how your information is collected or used by your school or organization, we recommend contacting that organization directly.
4. Payment and Digital Wallet Information
Lync provides digital wallet functionality that may allow students to make payments within a school environment and allow parents or authorized users to view expenses, transaction history, and payment alerts.
Where payment-related services are provided, information may be processed as necessary to facilitate transactions, maintain transaction records, provide payment-related functionality, and support the services requested by the applicable school or organization.
5. How We Share Information
Lync does not sell or lease user data.
We may share or provide access to information only when necessary to:
- Provide the Lync services
- Facilitate authorized integrations with school systems and educational resources
- Process transactions or provide payment-related services
- Provide technical, hosting, security, or support services
- Comply with applicable laws, regulations, legal processes, or lawful requests
- Protect the rights, security, and integrity of Lync, our users, schools, or others
Where third-party service providers are used to support Lync's services, they may access information only as necessary to perform their authorized services and subject to appropriate contractual or security requirements.
6. We Do Not Sell Your Data or Use It for Advertising
Your privacy is important to us.
Lync does not sell or lease user data and does not promote advertising on our platform.
We do not use student data for advertising purposes.
Our services are designed to support secure access, authentication, school resource management, and related educational and payment services.
7. Data Security
Lync is committed to protecting student data, user information, and financial information.
We use technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
Our security practices include:
- Secure authentication and access management
- Encryption of stored data
- Private cloud infrastructure
- Access controls and security processes
- Monitoring and measures designed to identify unauthorized access or security incidents
However, no technology or internet-based service can be guaranteed to be completely secure. We continuously work to improve the security of our systems and processes.
8. Data Retention and Deletion
Lync retains information only for as long as necessary to provide the services, meet contractual requirements, maintain appropriate records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
When an organization discontinues use of the Lync platform, the organization and its associated user data will be permanently removed in accordance with Lync's data deletion processes, subject to any information that we may be legally required to retain.
Schools and educational organizations may also have their own requirements regarding the retention and deletion of user information.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, understand website usage, maintain security, and improve the user experience.
Cookies may collect information such as:
- Browser type
- Device information
- Pages visited
- Website activity
- General usage information
[Confirm the actual cookies, analytics tools, and third-party services used on the Lync website before publishing this section.]
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies.
10. Third-Party Services and Integrations
Lync is designed to integrate with various school systems and educational resources, which may include ERP systems, Student Information Systems (SIS), Active Directory, Google Classroom, and other authorized services.
These integrations may involve the exchange of information necessary to provide authentication, access management, or other authorized functionality.
Third-party services operate under their own privacy policies and terms. Lync is not responsible for the privacy practices of third-party services that are independently operated by other organizations.
11. Children's and Student Privacy
Lync provides services specifically for schools and educational organizations and may process information relating to students.
We process student information in connection with services provided to and at the direction of the applicable school or educational organization.
We do not sell student data or use student data for advertising.
Schools and educational organizations are responsible for ensuring that their use of Lync complies with their applicable policies and legal obligations concerning student information.
Parents or guardians who have questions regarding a student's information should contact the applicable school or educational organization.
12. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of information
- Request restriction of certain processing
- Object to certain uses of information
- Request a copy of certain information
- Withdraw consent where processing is based on consent
Because Lync frequently processes information on behalf of schools and educational organizations, some requests may need to be directed to the relevant school or organization.
To exercise applicable rights or ask questions about your information, please contact us using the details below.
13. Data Transfers
Lync may process and store information using infrastructure and service providers located in different locations, where necessary to provide and maintain our services.
Where information is transferred across jurisdictions, we will take appropriate measures required by applicable law to protect the information.
14. Data Breach and Security Incidents
Lync maintains security processes designed to detect, prevent, and respond to unauthorized access and other security incidents.
If Lync determines that a security incident involving personal information requires notification under applicable law or contractual obligations, we will provide notifications to the appropriate parties within the required timeframe.
Where Lync processes information on behalf of a school or educational organization, we will follow applicable contractual requirements concerning security incidents and notifications.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
When we make material changes, we will update the "Last Updated" date at the beginning of this Privacy Policy and, where appropriate, provide additional notice.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, our data practices, or your personal information, please contact us:
LyncWebsite: letslync.com
Email: [email protected]